Black Line across Samsung 50" Plasma has appeared?

Hey, sorry if this has already been posted and answered, but i am new lol.

The other day my tv (above) has just received a small thin black line at the top of it going from 1 side to the other.

I've searched a bit on Google and noticed that other brands of TV have had this issue aswell.

I've tried switching the TV off from the mains, resetting the TV settings etc. But it has still appeared on all outputs.

Is there a solution to make it go away? Thanks guys/girls.

Reply 1 : Black Line across Samsung 50" Plasma has appeared?

I have the same problem with my TV. I am 5 months out of my warranty and can not get any help from Samsung. Looks like this is an ongoing problem even though they tell me they have never heard of this.

Reply 2 : Black Line across Samsung 50" Plasma has appeared?

Nathv,

I've not heard much on this, although there could be several causes. Unfortunately, without inspecting the unit, it's difficult to determine what the issue could be.

Is it happening on all inputs?

Regardless, you might consider setting up a service if you're still within the warranty to have your unit inspected.

--HDTech

Reply 3 : Black Line across Samsung 50" Plasma has appeared?

I have the same problem. Thin black line right through the middle of the screen. I want to know if it can be fixed or if I need to find a new manufacturer for my next purchase. I am interested to see the responses for this thread.

Reply 4 : Black Line across Samsung 50" Plasma has appeared?

i have 42" C450 with black line going top to bottom 2/3 on the right side of the screen.
what did you end up doing?

thanks,
tim

Reply 5 : Black Line across Samsung 50" Plasma has appeared?

Sorry, I'm late to the party, but despite it being a difficult task, do NOT go with Samsung for any future purchases.

I had a problem with my 5 year old 50" DLP set. I contacted them knowing full well it was out of warranty, but after two calls, three emails, and one snail mail letter, they gave me no help whatsoever. Not even a "Here's who to contact for service" response.

I now have a 50" plasma with the black line issue, but LG has been VERY helpful so far. We'll see how it plays out, but customer service matters.

Good luck to both of us!

Reply 6 : Black Line across Samsung 50" Plasma has appeared?

...PN50B850Y1F - it started out as one thin black line about 2/3rds of the way down the screen, but then a couple weeks later, a second line appeared.

Thought I would check in with consumers that experienced same issues prior to starting what could be a long, drawn out, non value-add process of contacting customer service.

Has anyone experienced success thus far?

Reply 7 : Black Line across Samsung 50" Plasma has appeared?

i had to replace mine to a brand new one. a technician came to my place and offered to fix it. i refused and insisted on getting a new TV, and i did. so far so good. good luck.

Reply 8 : Black Line across Samsung 50" Plasma has appeared?

This just happened to my set today. A thin horizontal line (looks like an entire row of burned out pixels) has appeared about 8 inches from the top. Shows up regardless of the input device...

I bought it from Best Buy (no extended warranty) in May 2009, so it is no longer under warranty. I submitted a repair ticket with Samsung, I'm curious to know what it will cost to get it fixed.

I am also not impressed with the Samsung brand anymore, I had a computer monitor that was less than 18 months old burn out recently. Very disappointing - I think they're one of the better brands when it comes to picture quality; but, I don't care how good the picture looks when lines start appearing across the set...

Has anyone that has had this problem had it fixed outside the warranty? If so, how much did it cost?

Reply 9 : Black Line across Samsung 50" Plasma has appeared?

Just this evening another black line has appeared on my Samsung 50" plasma. As I mentioned before, my set is out of warranty. Checked with HSBC (bank that provides Best Buy's credit card) to see if they offer an extended warranty... no such luck. If I had only used my Visa or Mastercard I would have had an full year extension on the warranty.

I contacted a Samsung certified repair shop and described the problem. I was told that it would be $600-$800 to repair the set - which is about the cost to buy the exact same TV brand new.

Needless to say, I will NEVER buy another Samsung product again.

Reply 10 : Black Line across Samsung 50" Plasma has appeared?

Wow, just gets better and better... Tonight, a new thin horizontal black line has appeared between the other two lines I've mentioned in this post earlier. My Samsung PN50B550 is obviously burning out.

Are Samsung HDTVs any good? Hell no. Are Samsung products in general any good? I'm starting to think no, considering I've had a Samsung phone, Samsung LCD monitor and other Samsung electronic merchandise burn out on me in the last couple years. Like others have stated on other forums, I'm hoping for a consumer suit against Samsung. Pretty sad that their stuff doesn't last more than a year....