Saturday, March 26, 2011

F series charge problem

Hi, i purchased a VAIO F-Series laptop last september from sony center (UK), got it home fired it up everything was working fine apart from the charge socket, when i plugged the charger in it was a bit wobbly but i just dismissed it, but now it seems the socket has a little crack on it and the wobble has got worse and the pin on the charger sometimes gets really hot to the point where i cant touch it, plus it will only charge if i move it around to a certian position.



So who do i contact to get this fixed, the store or sony customer services and will it get fixed under warranty?



Help is much appreciated.

Reply 1 : F series charge problem

Call Sony customer service. It should be covered under warranty unless they have some reason to think you dropped it or caused the damage yourself.

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